Missed Appointment & Cancellation Policy

At Bayside Medical Centre, we aim to provide timely access to appointments for all our patients. If you are unable to attend your appointment, we kindly ask that you give us at least 24 hours’ notice where possible. This allows us the opportunity to offer the appointment to another patient who may need care.

Appointments cancelled with less than 24 hours’ notice, or appointments that are missed without notice, may be subject to a cancellation fee.

We understand that emergencies and exceptional circumstances can arise, and these will always be taken into consideration.

Patients who repeatedly miss appointments or cancel at short notice may be asked to pay for future appointments in advance at the time of booking.

Thank you for your understanding and for helping us make appointments available to those who need them.